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Kingsbridge Hospital

UK +4428 90 667 878  ROI 01 968 2000 

Sligo Hospital

ROI 071 916 2649 

Cross Border Health Team

ROI 048 9068 8858 

BUSINESS RELATIONSHIP MANAGER

Closing Date 5th September 2019

Reference BRM/19/08

Due to continued expansion Kingsbridge Healthcare Group are looking to hire an experienced Business Relationship Manager to build effective relationships sources locally and in the Republic of Ireland.

Location Kingsbridge Private Hospital / various locations throughout NI and ROI
Salary Please direct any salry enquires to the Recruitment Team
Department Business Development
Contract Full time, Permanent
Hours 37.5 hours Monday – Friday
Responsible to Corporate Strategy Manager
Accountable to NULL

Job Summary

This sales and relationship management role will build effective relationships with patient referral sources locally and in the Republic of Ireland with the objective of driving revenue into the Kingsbridge Healthcare Group. The successful candidate will be expected to generate new business by selling varied products and services from across the group.

The successful candidate must have exceptional interpersonal skills and sales experience with a proven track record of delivering results and working to KPI’s/targets. The post holder must have a full driver license and access to their own vehicle for business use and will be reimbursed for relevant company mileage at the prevailing rate.

Duties & Responsibilities:

  • Deliver the annual revenue plan by building effective relationships with current and potential patient referral sources such as GP’s, Physiotherapists, Opticians, Sports Clubs, and Corporates.
  • Build multi-level relationships with Referrers, Clinicians, Practice Managers, Secretaries and other key influencers, and develop a full understanding of their day to day pain points and opportunities.
  • Target and secure new referrer relationships for existing/new facilities, service lines and treatments.
  • Drive new revenue and business opportunities from new clients, via direct and channel engagement strategies.
  • Achieve pre-agreed sales targets (both activity and revenues) for the period, including monthly, quarterly and annually.
  • Raise awareness amongst referrers of the services provided by Kingsbridge Healthcare Group.
  • Drive both self-pay and insured referrals - ensuring enquiries are handled efficiently and lead conversions to appointments and surgery.
  • Use data and analytics to deliver relationship management strategies and tactics which are in line with the channel segmentation framework.
  • Provide monthly management reports to a pre-agreed format, monitoring performance against targets.
  • Contribute significantly to the development of new ideas, identifying changing needs and discussing these with the Senior Management Team.
  • Maintain knowledge of the latest sales techniques as well as determine sector trends and insights to add value to the overall proposition, sharing insights with colleagues on a regular basis.
  • Support local marketing plans and hosting and/or participating in seminars, events and educational programmes.
  • Represent Kingsbridge Healthcare Group at industry exhibitions, seminars and events as appropriate.

The above list is not exhaustive and additional/alternative tasks may be required from time to time as directed.


Person Specification

Factor

Essential

Desirable

Qualifications

 

 

  • 5 GCSEs, Grade A-C including Maths and English or equivalent.
  • full driver license and access to their own vehicle.


 

  • Graduate from a Business, Sales or Healthcare discipline.

Special Knowledge and Skills

 

 

  • Excellent communication/interpersonal skills
  • Proficiency in the use of MS Packages including PowerPoint, Excel, Outlook
  • Demonstrate ability to manage the full sales cycle and coordinate resources to respond to patient requirements
  •  Successful field sales experience in a related industry such as, healthcare, pharmaceuticals or medical devices.

 

Personal Attributes

 

 

 

  • Ability to influence others at all levels in an organisation
  • Keen attention to detail
  • Highly organised and proactive approach to diary management
  • Proactive and results-driven individual who can work on their own initiative and work under pressure in changing environments
    • Outstanding verbal articulation and personable approach to the public.
  • Ability to monitor own workload
  • Flexible

 

 To apply, please complete an application and monitoring form and return to the Recruitment Team.
Closing date for applications will be Thursday 5th September at 4pm. 

How to Apply

To apply, please complete an application and monitoring form and return to the recruitment team at:
Human Resources Department, Kingsbridge Healthcare Group, Channel Wharf, 21 Old Channel Road, Titanic Quarter, Belfast, BT3 9DE or email to recruitment@kingsbridgehealthcaregroup.com

Download Application Form Download Monitoring Form

For queries, or further information, please contact the HR Department on 028 9073 5232.